Making a Claim

Travel, Healthcare & Personal Accident Claims

If you need to make a claim under your travel, healthcare or personal accident insurance you can find all the contact details you need in your policy wording.

Dental Claims

Making a claim on your dental insurance couldn’t be easier. Simply submit your invoice to the Claims Administrator using one of the four options below and we will do the rest.

Snap and Send

You can send us a snapshot of your invoice via your mobile phone on the administrator portal.

E-Claim

Create an e-claim via the administrator portal on mobile phone or your desktop.

Email

Email us at the claims details found in your policy wording.
It is essential that you include the following information:

  1. Policy/Member Number
  2. Bank details for claim payment
  3. Copy of the invoice
  4. Details of the claim

Post

If you choose to make your claim through the post, you can write to us at the address detailed in your policy wording. It is essential that you include the following information:

  1. Policy/Member Number
  2. Bank details for claim payment
  3. Copy of the invoice
  4. Details of the claim

Head Office

Capacity Insights
Windsor House
High Street
Esher
KT10 9RY

Contact Details

General enquiries:
+44 (0)208 763 4888
enquiries@capacityinsights.co.uk

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