A list of our most frequently asked questions

Below are some of the questions we get asked the most. If you can’t find an answer to your query below please don’t hesitate to contact us.

Why have an Employee Benefit Scheme?

There are many reasons to having an employee benefit scheme. It shows your employees that you care about their health and well-being which helps strengthen their loyalty and retain staff. Helping your employees to get quick treatment also reduces time away from work.

Why work with Capacity Insights?

We work in partnership with you to deliver tailored insurance solutions that are right for you and your clients.

Offering you the opportunity to deliver better value for clients whilst enhancing earnings for your business.

What products do you offer?

We are a specialist underwriting MGA backed by ‘A’ rated insurers for Medical, Dental, Travel and Personal Accident Insurance.

Can I switch providers for my employee benefit scheme?

Yes you can switch to new providers for your employee benefit scheme. With our unique data science insights and our flexible bespoke support will can help you build an employee benefits package that truly meets your needs and budget.

Can a small business have an Employee Benefits Scheme?

Yes, our bespoke schemes are available for companies with 2 or more employees.

How do I make a claim?

To make a claim on your medical, travel or personal accident insurace please refer to your policy wording for the claims contact details.

Visit our claims page for information on how to make a dental insurance claim.

Who are Healix?

The Healix Group of Companies have been providing healthcare and risk management solutions since 1992. Capacity Insights are a trading name of Healix International Limited.

How much does an Employee benefit Scheme cost?

This will depend on what cover you choose to have. We work with our customers to deliver bespoke tailored insurance solutions that are right for you and your budget.

Head Office

Capacity Insights
Windsor House
High Street
KT10 9RY

Contact Details

General enquiries:
+44 (0)208 763 4888

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News & Insights

Employee Benefit Trends to Watch Out For in 2024

Employee Benefit Trends to Watch Out For in 2024

We recently looked at the best employee benefits for UK businesses. The benefits we explored in this post are largely evergreen – they’re likely always going to strike a chord among both existing and potential employees. But preferences and priorities change all the...

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How To Write a Business Case For Employee Benefits

How To Write a Business Case For Employee Benefits

If you’re reading this, then you know that employee benefits are as good for your business as they are for your employees. But if the rest of your business isn’t onboard yet, then it might help to write a business case for employee benefits. In this post we’ll show...

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