Insurance Experts
Travel | Dental | Medical | Personal Accident

Specialist underwriting MGA backed by ‘A’ Rated Insurers for medical, dental, travel and personal accident insurance. Creating bespoke underwriting solutions based on market insight, data science and a commitment to exceptional customer service.

Why choose Capacity Insights?

Customer focused
you are a name
not a number

Data science is at
our core,
more innovation

Specialising in bespoke
customer centric
products since 2005

A rated insurer
Lloyd’s of London

Switch to Capacity Insights

See how much you could save by switching your existing benefits products to Capacity Insights.

Insurance Intermediaries

We work in partnership with you to deliver tailored insurance solutions that are right for you and your clients.

Offering you the opportunity to deliver better value for clients whilst enhancing earnings for your business.

Capacity Insights customers enjoy

As an intermediary working with Capacity Insights to choose the right employee benefits schemes for your clients will give you many advantages:

Acquire and retain customers
Enhanced margins
Reduced intermediary costs
Drive great customer outcomes

Embedded Insurance

It’s what we do. What we’ve always done. Developing products that are more affordable, relevant and personalised. Seamlessly delivered through your customer journey to:

  • improve conversion
  • boost customer confidence
  • increase revenues

Data Science

Understanding customers starts with data. The application of predictive modelling and dynamic analytics drives our underwriting strategy. This data driven approach is central to our commitment to continuous product development and our ability to meet ever evolving market demands.

Our Products


Tailored, flexible, simple and affordable travel insurance policies that will give you all the cover you need:
  • Service rich with 24/7 doctor access
  • Potential for parametric claims settlement for baggage
  • Cutting edge risk selection and product design
  • Highly competitive premiums
  • Integrated services for assistance, claims and medical underwriting


Our comprehensive flexible Healthcare Cover offers you:

  • 24/7 UK GP Access
  • Uniquely affordable options
  • Private Diagnostic Investigations
  • Private Outpatients / day care treatment
  • Mental Health Cover


Bespoke employee dental insurance plans for businesses of all sizes:
  • Innovative scheme design
  • Snap and Send E-Claim
  • Claims settled in 24 hours*
  • App integration available
  • Fast access to dentists

Personal Accident

Offer personal accident insurance as part of your benefits package: 

  • Tailored consumer and employee benefits products
  • Embedded, delegated schemes perfect for retail and affinity distribution
  • Unit priced, modular products that drive adoption and value
  • Benefits including Death, PTD, TTD, Fracture and specific accident type cover
  • Combine our products to create uniquely innovative customer/member solutions

Employee benefits for your business

Small Businesses
(1-200 employees)

Tailored Travel, Medical and Healthcare insurance solutions to enhance your employee benefits

(201+ employees)

Bespoke Travel, Medical and Healthcare insurance solutions developed for large corporations

What our employee benefits deliver for you

A good employee benefit scheme is becoming more important to employees. Implementing an attractive package can deliver many advantages to your business:

Help to Retain employees
Attract new employees
Reduce time away from work by reducing appointment wait times
Guides and support to help improve the well-being of employees

Time to change?

Switch to Capacity Insights

See how much you could save by switching your existing benefits products to Capacity Insights.

News & Insights

How to Save on Business Health Insurance

How to Save on Business Health Insurance

Business health insurance is one of the best employee benefits in terms of both its popularity and its potential impact. It can contribute to a healthier and happier workforce, which means you’ll lose fewer days to unplanned absences with a rise in productivity and...

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5 Examples of Embedded Insurance in 2023

5 Examples of Embedded Insurance in 2023

Embedded insurance means allowing customers to buy specialist cover as part of a wider purchase. It often means buying insurance directly at the point of sale (POS). There’s no need to interrupt the sales journey, and no need to make a separate transaction. Instead,...

read more
Top 10 Employee Benefits for UK Businesses

Top 10 Employee Benefits for UK Businesses

In this post, we’ll take a look at the best employee perks, paid benefits and what makes for a valued benefit to help you plan your employee benefit scheme. What makes a good employee benefit for UK businesses? Good employee benefits can: Boost morale and productivity...

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