Insurance Experts
Travel | Dental | Medical | Personal Accident

Specialist underwriting MGA backed by ‘A’ Rated Insurers for medical, dental, travel and personal accident insurance. Creating bespoke underwriting solutions based on market insight, data science and a commitment to exceptional customer service.

Why choose Capacity Insights?

Customer focused
you are a name
not a number

Data science is at
our core,
offering
more innovation

Specialising in bespoke
customer centric
products since 2005

A rated insurer
capacity
including
Lloyd’s of London

Switch to Capacity Insights

See how much you could save by switching your existing benefits products to Capacity Insights.

Insurance Intermediaries

We work in partnership with you to deliver tailored insurance solutions that are right for you and your clients.

Offering you the opportunity to deliver better value for clients whilst enhancing earnings for your business.

Capacity Insights customers enjoy

As an intermediary working with Capacity Insights to choose the right employee benefits schemes for your clients will give you many advantages:

Acquire and retain customers
Enhanced margins
Reduced intermediary costs
Drive great customer outcomes

Embedded Insurance

It’s what we do. What we’ve always done. Developing products that are more affordable, relevant and personalised. Seamlessly delivered through your customer journey to:

  • improve conversion
  • boost customer confidence
  • increase revenues

Data Science

Understanding customers starts with data. The application of predictive modelling and dynamic analytics drives our underwriting strategy. This data driven approach is central to our commitment to continuous product development and our ability to meet ever evolving market demands.

Our Products

Travel

Tailored, flexible, simple and affordable travel insurance policies that will give you all the cover you need:
  • Service rich with 24/7 doctor access
  • Potential for parametric claims settlement for baggage
  • Cutting edge risk selection and product design
  • Highly competitive premiums
  • Integrated services for assistance, claims and medical underwriting

Medical

Our comprehensive flexible Healthcare Cover offers you:

  • 24/7 UK GP Access
  • Uniquely affordable options
  • Private Diagnostic Investigations
  • Private Outpatients / day care treatment
  • Mental Health Cover

Dental

Bespoke employee dental insurance plans for businesses of all sizes:
  • Innovative scheme design
  • Snap and Send E-Claim
  • Claims settled in 24 hours*
  • App integration available
  • Fast access to dentists

Personal Accident

Offer personal accident insurance as part of your benefits package: 

  • Tailored consumer and employee benefits products
  • Embedded, delegated schemes perfect for retail and affinity distribution
  • Unit priced, modular products that drive adoption and value
  • Benefits including Death, PTD, TTD, Fracture and specific accident type cover
  • Combine our products to create uniquely innovative customer/member solutions

Employee benefits for your business

Small Businesses
(10-200 employees)

Tailored Travel, Medical and Healthcare insurance solutions to enhance your employee benefits

Corporate
(201+ employees)

Bespoke Travel, Medical and Healthcare insurance solutions developed for large corporations

What our employee benefits deliver for you

A good employee benefit scheme is becoming more important to employees. Implementing an attractive package can deliver many advantages to your business:

Help to Retain employees
Attract new employees
Reduce time away from work by reducing appointment wait times
Guides and support to help improve the well-being of employees

Time to change?

Switch to Capacity Insights

See how much you could save by switching your existing benefits products to Capacity Insights.

News & Insights

The Rise of PMI Insurance in 2024 and What It Means

The Rise of PMI Insurance in 2024 and What It Means

The UK private medical insurance (PMI) market has been growing since at least 2021, and every sign indicates that the industry will only continue to grow in the coming years. In this post we’ll explore what’s driving the growth of PMI in the UK, and discuss what this...

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Customer Retention Strategies in Insurance

Customer Retention Strategies in Insurance

A recent survey found that some 84% of customers shop around for insurance at the point of renewal. And of this 84%, only 53% end up staying with their existing providers. In this post we’ll explore some customer retention strategies for insurers and brokers. These...

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How Brokers Can Respond to Rising Travel Premiums

How Brokers Can Respond to Rising Travel Premiums

The latest UK travel insurance statistics reveal a huge rise in the number of travel insurance claims being processed. After governments across the world lifted their lockdown restrictions, people began to travel again. This resulted in a rise in the number of travel...

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