What makes a good insurance partner?

All insurance brokers want the best for their clients, and most will dedicate themselves to getting you the cover you need, at a price you can afford. So when there are so many insurance partners to choose from, how can you choose the one that’s right for you?

In this post, we’ll explore some of the qualities you should look for when choosing your insurance partner.

A Service, Not a Product

Some MGAs offer off-the-shelf, one-size-fits all insurance products. All clients get essentially the same cover, regardless of their specific circumstances. If need be, clients can choose additional cover as an optional extra.

This sort of cover might work well for some clients. But like Capacity Insights, the best insurance partners will tailor their products from the ground-up to meet every client’s unique circumstances.

In this way, you could say that the best insurance partners don’t sell insurance policies as a product. Instead, they offer a service – a commitment to finding their clients exactly the cover they need, at the best price.

Collaboration and Transparency

A good insurance partner won’t treat you as just another number or as a “customer”. Instead, we view you as a valued partner, and we’ll treat your working relationship as a collaboration.

We’ll take the time to get to know you, your business, and your specific insurance requirements.

Throughout the entire process of prepping, launching, delivering and managing your employee benefit insurance needs, we’ll strive to create an open dialogue, offering total transparency and a commitment to frank discussions based on accurate and insightful data.

Our ultimate goal won’t be to maximise profits but to strive to promote positive change, and to get the best possible outcome for everyone.

A Culture of Continuous Improvement

The world of insurance moves fast. Today’s “best practice” might not work so well tomorrow. This is another reason why many off-the-shelf insurance products may be unsuitable for many.

With Capacity Insights we work towards a culture of continuous improvement in every aspect of our operations, whether that’s rating, underwriting strategy, or compliance.

We have access to a wealth of data science insights, including significant premium and claims databases. This gives us reliable insights into the performance of every scheme we develop. As a result, we can take a more flexible approach to underwriting and pricing with improved risk evaluations.

Our commitment to continuous improvement allows us to achieve alignment of interest between our markets, our clients, and ourselves.

Choosing The Right Insurance Partner For You

Work with Capacity Insights and you’ll be a name, not a number. From the start, we’ll work in close partnership with you to ensure your specific needs are at the heart of everything we deliver.

We’re trusted experts in our field, with over 17 years of experience in the insurance industry. As a Lloyd’s of London Coverholder, we have an A-Rated Insurer Capacity.

Our data driven approach is central to delivering exceptional products, customer service and continuous improvement.  The world of insurance moves quickly, but we’re always able to keep pace, and to offer our clients a service they can depend on.

Get in touch to find out how we can tailor an insurance service that truly meets your needs at a price you can afford.